How do I place an order?

Simply browse our collection, select your preferred lighting products, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.

Can I change or cancel my order?

We begin processing orders quickly to ensure fast delivery. If you need to make changes or cancel an order, please contact us as soon as possible. While we cannot guarantee modifications after an order has been processed, we will do our best to assist you.

Where do you ship?

We currently ship exclusively within the United States.

How long does delivery take?

Our estimated total delivery time is 3–7 business days. This includes both processing and shipping time.

How long does order processing take?

Orders are typically processed within 1–2 business days after payment confirmation.

Will I receive tracking information?

Yes. Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and tracking link.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, Google Pay, Shop Pay Installments, and other secure payment methods available at checkout.

When will I be charged?

Payment is collected securely at the time your order is placed and confirmed.

What is your return policy?

You may request a return within 30 days of receiving your order.

What condition must returned items be in?

• The item must be unused and in its original condition.
• No visible signs of use, installation, damage, or modification.
• All original components must be included, such as bulbs, mounting hardware, remote controls, manuals, and accessories.
• Original packaging should be included whenever possible to help protect the item during return shipping.
• The return request must be initiated within 30 days of delivery.

How long does it take to receive a refund?

Refunds are issued within 7 business days after the returned item is received, inspected, and approved.

How do I choose the right lighting fixture?

Product descriptions include dimensions, specifications, materials, and recommended applications. We recommend reviewing these details carefully to ensure the fixture meets your needs.

Are installation instructions included?

Most lighting products include installation instructions and necessary specifications. Professional installation may be recommended for certain fixtures.

Do your lighting products include bulbs?

This varies by product. Please review the product description to see whether bulbs are included or sold separately.

How do I care for my lighting fixtures?

We recommend regular dusting with a soft cloth and following any care instructions provided with the product. Avoid harsh cleaning products unless specifically recommended.

What if my item arrives damaged or incorrect?

Please contact us within 48 hours of delivery and provide photos of the issue. Our support team will review the situation and work quickly to provide a suitable resolution.

What should I do if my order hasn't arrived?

First, check the tracking information provided in your shipping confirmation email. If you still need assistance, please contact our customer support team and we will be happy to investigate.

Do I need an account to place an order?

No. You may complete your purchase as a guest. However, creating an account allows you to view order history, save addresses, and enjoy a more convenient shopping experience.