Payment Policy

Last Updated: June 6, 2026

Thank you for shopping with EmD and L.L.C. This Payment Policy outlines everything you need to know about how we handle payments, billing, and financial transactions on our website. Our goal is to make your purchase experience safe, transparent, and straightforward.

 

We want to make it as easy as possible for you to complete your purchase. Our lighting store accepts a variety of secure payment methods to suit your preferences:

 

PAYMENT METHODS

[PAYMENT METHODS – e.g., Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, Google Pay, Shop Pay Installments, etc.]

 

All accepted payment methods are displayed at checkout before you confirm your order. If your preferred payment method is not listed, please contact us, and we will do our best to assist you.

We reserve the right to add or remove accepted payment methods at any time. Any changes will be reflected on our website at checkout.

 

When you place an order on our website, here is what happens with your payment:

 

When Your Payment Is Charged

PAYMENT TIMING

[PAYMENT TIMING – e.g., “Your payment is authorized and captured at the time your order is placed.” or “Your card is authorized at checkout and charged once your order is confirmed and ready for fulfillment.”]

 

Once payment is successfully processed, you will receive an order confirmation email at the address you provided at checkout. This confirmation serves as your receipt and includes your order details, total amount charged, and estimated delivery information.

 

Order Verification

In some cases, we may need to verify your order before processing payment. This could occur for high-value orders, first-time purchases, or if there is a discrepancy in your billing information. You will be notified promptly if any verification is needed.

 

All prices on our website are listed and charged in United States Dollars (USD). If you are purchasing from outside the United States, please be aware that your bank or payment provider may apply currency conversion fees or foreign transaction fees. These fees are determined solely by your financial institution and are not charged by EmD and L.L.C.

We are not responsible for any currency conversion differences or additional fees applied by your bank or card issuer.

 

Product Pricing

All product prices listed on our website are in U.S. Dollars and are subject to change without prior notice. Price changes will not affect orders that have already been confirmed. We make every effort to ensure our pricing is accurate and up to date.

 

Sales Tax

TAX INFORMATION

[TAX INFORMATION – e.g., “Sales tax is calculated and applied at checkout based on your shipping address and applicable state/local tax rates. Tax amounts will be displayed before you complete your purchase.” or “We collect sales tax in states where we are required to do so by law.”]

 

The tax amount, if applicable, will always be clearly displayed on your order summary before you confirm payment. We comply with applicable U.S. state and local sales tax laws and remit collected taxes to the appropriate tax authorities.

 

Promotional Pricing and Discounts

Discount codes, promotional offers, and sale prices are valid only for the specified time period and cannot be combined with other offers unless explicitly stated. If a promotional price is applied incorrectly, we reserve the right to cancel or adjust the order and notify you before processing.

 

Your financial security is our highest priority. We take extensive measures to ensure that every transaction on our website is safe and protected.

•       SSL Encryption: Our website uses Secure Sockets Layer (SSL) technology to encrypt all data transmitted between your browser and our server. You will see “https” in your browser’s address bar, confirming that your connection is secure.

•       PCI DSS Compliant Checkout: Payments on our store are processed through industry-leading, PCI DSS-compliant payment gateways. This means your payment card information is handled in accordance with the highest security standards in the payment industry.

•       No Stored Card Data: We do not store your full credit or debit card number on our servers. All sensitive payment data is handled exclusively by our secure payment processors.

•       Fraud Detection: Our platform uses automated fraud detection tools to identify and flag suspicious transactions, helping to protect both you and our business.

 

If you ever feel uncertain about the security of a transaction, please stop and contact us before proceeding. We are happy to assist and reassure you.

 

We understand that payment problems can occasionally arise. Here is how we handle the most common situations:

 

Failed or Declined Transactions

If your payment is declined, your order will not be processed or fulfilled. Common reasons for a declined payment include:

•       Insufficient funds or credit limit reached

•       Incorrect card number, expiration date, or CVV entered

•       Your bank is flagging the transaction as unusual or suspicious

•       The billing address entered does not match the address on file with your bank

•       Your card does not support online or international transactions

 

If your payment is declined, we recommend:

•       Double-checking all payment details and re-entering them carefully

•       Contacting your bank or card issuer to ensure there are no blocks on your account

•       Trying an alternative payment method

•       Reaching out to us at emdandllc@gmail.com for assistance

 

Duplicate Charges

If you believe you have been charged more than once for the same order, please contact us immediately with your order number and the details of the charges. We will investigate promptly and issue a refund for any confirmed duplicate charge.

 

Incorrect Billing Details

If you notice an error in your billing details after placing an order, please contact us as soon as possible at emdandllc@gmail.com or call (678) 826-2002. We will do our best to correct the information before the order is processed, but we cannot guarantee changes once fulfillment has begun.

The safety and security of our customers and our business are important to us. To protect against fraudulent activity, we reserve the right to:

•       Place a temporary hold on any order that appears suspicious or unusual

•       Request additional verification from the customer (such as proof of identity or billing address confirmation) before processing payment

•       Cancel any order that we believe, in good faith, may be fraudulent or placed with stolen payment information

•       Report suspicious activity to relevant authorities where required by law

 

If your order is placed on hold for verification, we will contact you using the email address or phone number provided at checkout. We appreciate your patience and understanding as we work to keep all transactions safe.

We will never ask for your full card number, PIN, or banking passwords via email or phone. If you receive such a request claiming to be from us, please do not respond and report it to us immediately.

 

We understand that larger lighting purchases may benefit from flexible payment options. Where available, we may offer Buy Now, Pay Later (BNPL) or installment payment plans through trusted third-party financing partners, which may include providers such as:

•       Shop Pay Installments

•       Klarna

•       Afterpay

•       Affirm

•       Other eligible providers as made available at checkout

 

The availability of installment payment options will be displayed at checkout. Eligibility for these plans is subject to approval by the third-party provider and may depend on factors such as your credit history, order value, and location.

Installment payment plans are governed by the terms and conditions of the respective financing provider. EmD and L.L.C is not responsible for the terms, fees, interest rates, or approval decisions made by these third-party providers. We encourage you to review the terms of any installment plan before completing your purchase.

 

We want you to be completely satisfied with your lighting purchase. If you need to request a return or refund, please refer to our full Return & Refund Policy available on our website.

In general, approved refunds are handled as follows:

 

REFUND METHOD & TIME

[REFUND METHOD & TIME – e.g., “Approved refunds are issued to the original payment method within 5–10 business days of approval. Refund timelines may vary depending on your bank or payment provider.”]

 

Please note:

•       Refunds will be issued to the original payment method used at the time of purchase.

•       We are unable to process refunds to a different card or payment account.

•       Shipping costs are non-refundable unless the return is due to our error or a defective product.

•       If you paid using a BNPL or installment plan, your refund and repayment terms may be subject to the policies of the financing provider.

 

To initiate a return or refund, please contact us at emdandllc@gmail.com with your order number and reason for the request.

 

If you have any questions, concerns, or issues related to payments, billing, or transactions on our website, please do not hesitate to get in touch with us. Our team is here to help and will respond as promptly as possible.

 

Business Name: EmD and L.L.C

Website: https://www.emdandllc.com

Address: 1826 Landon Lane, Braselton, GA, 30517, USA

Phone: (678) 826-2002

Email: emdandllc@gmail.com

Business Hours: Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday: Limited Support
Sunday: Closed

We aim to respond to all inquiries within 1-2 business days.